PRACSY · SERVICE INFORMATION

Subscription terms

Effective 1 October 2026

Pracsy Studio is a music practice service operated by The Arts Foundry, a Singapore sole proprietorship. Contact hello@pracsy.co for subscription support, refunds or questions.

Who this beta is for

Teachers and parent account holders must be adults. Adult students may sign in themselves. Under-18 students need an adult parent or authorised guardian to review and approve their access. Teachers must explain the service to that parent and obtain permission to send the setup invitation. Do not use an adult age group to bypass parent setup. Parents approve the child’s practice access before a teacher can issue a private practice link for use on other devices. Keep practice links and optional PINs private. Parents can withdraw permission and disconnect devices in Parent setup. The teacher must have authority to upload the teaching and student information they provide. Features may change as we respond to tester feedback. Pracsy supports teaching and practice; it does not certify musical attainment or replace your teacher.

Choose your plan

• Free: one teacher and up to three active students. No payment card is required.
• Teacher: one teacher and up to 50 active students, at US$12.99 per month or US$129 per year, paid in advance. Annual billing is a single US$129 payment, equivalent to US$10.75 per month. It saves US$26.88 compared with 12 monthly payments.
• School: contact Pracsy to agree requirements, capacity and pricing. There is no automatic School checkout.

Practice plans, worksheet sharing, recordings, teacher feedback and student rewards are included in Free and Teacher. Lesson packages, attendance tracking, manual payment records and renewal message drafts are included in Teacher only. These record payments received outside Pracsy and do not process lesson fees or create tax invoices. Students and guardians do not pay. Archived and deleted students do not count towards the active student limit. No unlimited-storage promise or per-account storage allocation is included at this stage. Recording uploads are limited to 30 MB per clip.

Payment and renewal

Stripe processes payments in USD. Your bank may apply its own currency-conversion charges. Monthly plans renew at US$12.99 each month; annual plans renew at US$129 each year until cancelled. Checkout shows the billing interval and amount before you pay. A successful return to Pracsy alone does not confirm payment; your studio shows confirmation after payment has been verified.

Cancellation, refunds and payment problems

Open Manage subscription in your studio to cancel before the next renewal. Cancellation stops future renewals and access continues until the end of the paid period. Giving a cancellation reason or sending feedback is optional.

For a full refund of your first subscription payment, email hello@pracsy.co within 7 days of that payment. This applies to both monthly and annual plans. Tell us the account email, without sending card details. Approved full refunds end paid access. Later payments are not automatically refundable, except where required by applicable law or where Pracsy agrees to a refund.

If a renewal is not paid, the paid period ends, or a payment is fully refunded or disputed, paid access may revert to the Free limit. There is no promised grace period. Existing records are not automatically deleted on downgrade, but additions or changes may be restricted while more than three students remain active. Archive students or restore a paid subscription to meet the limit. Update payment details through Stripe, or contact us if an account is incorrectly restricted.

Your work and responsible use

You retain ownership of your uploaded content and authorise its use to provide practice, recording and feedback features to your linked teacher or student. Upload only material you have permission to share. Do not upload harmful files, sensitive identity documents, unrelated personal information or recordings without the participants’ permission. Keep account credentials private.

Read the privacy notice for how account and practice information is handled. Cancellation is separate from a data-deletion request. Contact us if you need access to, correction of or removal of your information.